Terms & Conditions

Distriq Distribution is a wholesale platform available exclusively to approved business accounts. Access to pricing, the ability to place orders, and all associated services are restricted to businesses that have completed our application process and received written or electronic approval from Distriq.

We reserve the right to deny, suspend, or revoke any account at our discretion, including but not limited to cases of fraudulent information, non-payment, or violation of these terms. Approval of an account does not constitute a guarantee of continued access.

You agree that all information provided during registration is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

If you create an account or place an order on behalf of a business or other entity, you represent and warrant that you have authority to bind that entity to these Terms.

You must promptly notify Distriq of any suspected unauthorized access to or use of your account. Distriq may rely on instructions and orders submitted through an authenticated account unless Distriq has received notice of unauthorized access.

All orders submitted through the Distriq platform are treated as order requests until confirmed by Distriq Distribution. Submission of an order does not constitute a binding purchase agreement. Distriq reserves the right to accept, modify, or decline any order at its sole discretion.

Pricing displayed in the catalog is subject to change without notice. The price applicable to your order will be confirmed at the time your quote is issued. Distriq may substitute, limit, or remove items from an order due to availability, supplier constraints, or other factors, and will notify you of any such changes before your order is finalized.

Orders may be cancelled by the customer prior to fulfillment. Once products have shipped, the order is subject to our Returns and Refund Policy. Distriq may reject or cancel an order before shipment due to product unavailability, supplier limitations, pricing or typographical errors, suspected fraud, payment issues, legal or regulatory restrictions, safety concerns, force majeure events, or other circumstances that reasonably prevent fulfillment.

All pricing on the Distriq platform is wholesale pricing intended for approved business accounts only. Prices are listed in U.S. dollars and do not include freight, applicable taxes, or additional fees unless expressly stated in your quote.

Freight charges are quoted separately for each order based on your location, order size, and carrier rates at the time of fulfillment. Distriq does not guarantee freight pricing until a formal quote is issued and accepted.

Distriq reserves the right to update pricing at any time due to supplier cost changes, market conditions, or other factors. Subject to correction of errors as provided below, confirmed quotes are honored at the quoted price for the duration of the stated quote validity period.

Distriq reserves the right to correct typographical, clerical, catalog, system, supplier-data, or pricing errors at any time before shipment. Distriq is not obligated to fulfill an order based on an obvious pricing or product-information error. If payment has already been collected for an order affected by such an error and the order is cancelled, the applicable payment will be refunded.

Payment is due in accordance with the terms specified in your invoice or quote. Distriq accepts ACH bank transfer (preferred), credit card, and debit card. Payment must be received and confirmed before orders are fulfilled, unless net terms have been explicitly granted in writing.

Net Payment Terms. Net payment terms (Net 15, Net 30, Net 45, or Net 60) are available only to qualified accounts at Distriq discretion and must be formally approved before use. If a payment is not received by the due date:

• Net payment terms will be immediately revoked from the account.
• All future orders will require full payment before shipment.
• The account may be temporarily suspended until the outstanding balance is paid in full.
• Distriq reserves the right to pursue collection of unpaid balances through all means permitted by applicable law.

Customer shall be responsible for reasonable costs incurred by Distriq in collecting overdue amounts, including collection agency fees, court costs, and reasonable attorneys’ fees, to the extent permitted by applicable law.

Suspension and Credit Risk. Distriq may suspend fulfillment, revoke credit terms, require advance payment, or cancel unfulfilled orders if Distriq reasonably determines that Customer’s ability or willingness to pay has become impaired.

Taxes. Customer is responsible for all applicable sales, use, excise, transaction, and similar taxes arising from its purchases, except taxes imposed on Distriq’s net income. Customers claiming exemption are responsible for providing valid and current resale certificates or other exemption documentation. Distriq may collect applicable taxes when valid exemption documentation has not been provided or accepted.

Chargebacks. Customer agrees not to initiate a chargeback or payment dispute for amounts properly due under an accepted order without first making a reasonable effort to resolve the matter directly with Distriq. Initiation of an improper or fraudulent chargeback may result in suspension or termination of the Customer’s account, and Distriq reserves all rights and remedies available under applicable law.

No Setoff. Except as required by applicable law or expressly agreed in writing by Distriq, Customer may not withhold, deduct, or set off amounts allegedly owed by Distriq against amounts Customer owes Distriq.

Original freight charges are non-refundable except in cases where Distriq is responsible for an error in fulfillment.

Freight and delivery terms are outlined in our Shipping Policy. By placing an order, you agree to the terms described therein. Distriq coordinates freight on behalf of customers but is not a licensed carrier and is not liable for carrier delays, damages in transit, or events outside our control.

It is the customer’s responsibility to inspect all deliveries at the time of receipt. Visible shortages, shipping damage, incorrect products, or other readily discoverable discrepancies must be reported to Distriq within 48 hours after delivery, together with reasonable supporting documentation. Claims not submitted within the required period may be denied to the extent permitted by applicable law.

Unless otherwise expressly stated in a written quote, order confirmation, or agreement issued by Distriq, products shipped by common carrier or other third-party transportation provider are shipped under a shipment contract.

Risk of loss passes to Customer when the products are duly delivered by Distriq or its supplier to the carrier for transportation to Customer.

Title to products passes to Customer upon the later of full payment for the applicable products or transfer of risk of loss, unless otherwise expressly agreed in writing.

Distriq may arrange or coordinate transportation as a convenience to Customer, but Distriq is not the carrier and does not assume responsibility for acts or omissions of the carrier after risk of loss has passed.

Customer must inspect shipments promptly upon delivery and document visible loss or damage with the carrier when reasonably possible. Distriq may, at its discretion, assist Customer in pursuing a carrier claim, but such assistance does not constitute an assumption of liability or a guarantee that the claim will be paid.

Nothing in this section limits liability that cannot lawfully be excluded or transferred under applicable law.

Our return and refund policy is governed by our Returns and Refund Policy. All returns require prior written authorization from Distriq Distribution. Returns sent without authorization may be refused. We reserve the right to assess restocking fees and return freight charges as outlined in that policy.

Distriq makes reasonable efforts to ensure that product descriptions, images, and specifications are accurate. However, we do not warrant that product information is error-free, complete, or current. Product availability, packaging, and specifications are subject to change by the manufacturer or supplier without notice.

Distriq Distribution supplies products intended for normal retail and business use. Product expiration dates and remaining shelf life may vary by product, manufacturer, supplier, and inventory availability. Distriq does not guarantee a minimum remaining shelf life unless a specific minimum is expressly stated in the applicable quote or order confirmation. If a product is identified as short-dated, it will be disclosed prior to order confirmation.

Products may be subject to manufacturer or regulatory recalls. Customer agrees to reasonably cooperate with recall instructions communicated by Distriq, the manufacturer, or applicable authorities and is responsible for communicating applicable recall information to its downstream customers where required.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” DISTRIQ DISTRIBUTION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY PROVIDED IN WRITING BY DISTRIQ, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

DISTRIQ DOES NOT MANUFACTURE THE PRODUCTS IT DISTRIBUTES AND MAKES NO WARRANTY REGARDING PRODUCTS EXCEPT TO THE EXTENT EXPRESSLY STATED IN WRITING BY DISTRIQ. ANY MANUFACTURER WARRANTIES, IF APPLICABLE, ARE PROVIDED BY THE MANUFACTURER AND SUBJECT TO THE MANUFACTURER’S TERMS.

Exclusive Remedy. To the fullest extent permitted by applicable law, Distriq’s obligation with respect to damaged, defective, missing, incorrect, or nonconforming products shall be limited, at Distriq’s option, to replacement of the affected products, issuance of a credit, or refund of the amount paid for the affected products. These remedies shall constitute the customer’s sole and exclusive remedies with respect to such products.

To the fullest extent permitted by applicable law, Distriq Distribution shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of our platform, products, or services, even if Distriq has been advised of the possibility of such damages. This includes, without limitation, lost profits, lost revenue, lost business, loss of goodwill, business interruption, loss of customers, replacement or cover purchasing costs beyond the applicable contractual remedy, and loss of data.

IN NO EVENT SHALL DISTRIQ DISTRIBUTION’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO ANY ORDER, PRODUCT, OR TRANSACTION EXCEED THE AMOUNT ACTUALLY PAID TO DISTRIQ FOR THE SPECIFIC ORDER OR PRODUCTS GIVING RISE TO THE CLAIM.

Customer agrees to defend, indemnify, and hold harmless Distriq Distribution, its affiliates, owners, members, officers, directors, employees, agents, representatives, successors, and assigns from and against any third-party claims, demands, actions, proceedings, liabilities, damages, judgments, losses, costs, and reasonable attorneys’ fees arising out of or relating to:

• Customer’s resale, marketing, storage, handling, transportation, modification, repackaging, distribution, or use of any product;
• Customer’s violation of applicable law, regulation, licensing requirement, marketplace rule, or other legal obligation;
• Customer’s breach of these Terms or any representation or warranty made by Customer;
• Customer’s negligence, willful misconduct, fraud, or unauthorized use of the Distriq platform or products; or
• Any claim arising from statements, warranties, representations, or commitments made by Customer to its own customers or third parties that were not expressly authorized in writing by Distriq.

Distriq reserves the right to participate in the defense of any matter subject to indemnification with counsel of its choosing. Customer may not settle any claim in a manner that imposes liability, obligations, admissions, or restrictions on Distriq without Distriq’s prior written consent.

To the fullest extent permitted by applicable law, any action or claim by Customer arising out of or relating to the sale of goods, an order, delivery, alleged breach of contract, or alleged breach of warranty must be commenced within one year after the applicable cause of action accrues, or it shall be permanently barred.

Nothing in this section extends any limitation period otherwise imposed by applicable law.

Distriq shall not be liable for delays, failure to perform, inability to fulfill an order, or other failure resulting from circumstances beyond its reasonable control, including natural disasters, severe weather, fire, flood, war, terrorism, labor disputes, transportation interruptions, carrier failures, supplier failures or shortages, manufacturer recalls, governmental actions, embargoes, utility or telecommunications failures, cybersecurity incidents, pandemics, or other similar events beyond Distriq’s reasonable control.

Customers are solely responsible for determining whether products are lawful and appropriate for their intended resale, use, jurisdiction, marketplace, industry, and customers, and for obtaining any licenses, permits, registrations, approvals, or certifications required for their business.

Distriq does not guarantee that any product is eligible for resale through any particular third-party marketplace or retailer, including Amazon, Walmart, eBay, or similar platforms.

Distriq makes no representation or guarantee regarding resale price, resale demand, profit margins, marketplace eligibility, future product value, or the customer’s ability to resell any product.

After delivery and transfer of risk of loss, Customer is responsible for appropriate storage, handling, rotation, transportation, and use of products in accordance with manufacturer instructions and applicable law.

Customer assumes responsibility for any alteration, relabeling, repackaging, bundling, modification, or combination of products performed after delivery, including compliance with applicable labeling and regulatory requirements.

All content on the Distriq Distribution website, including text, graphics, logos, and software, is the property of Distriq Distribution and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without prior written permission from Distriq.

If these Terms conflict with a Distriq-issued quote or written agreement expressly applicable to a particular transaction, the specific written agreement or accepted Distriq quote controls with respect to that transaction.

Terms contained in a customer’s purchase order, acknowledgment, vendor portal, or other document that are additional to or inconsistent with these Terms are rejected unless expressly accepted in writing by an authorized representative of Distriq.

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. The state and federal courts having jurisdiction over Oakland County, Michigan shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and the parties consent to venue and personal jurisdiction in those courts.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, CLAIM, PROCEEDING, OR DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS, ANY ORDER, ANY PRODUCT PURCHASED FROM DISTRIQ, OR THE BUSINESS RELATIONSHIP BETWEEN THE PARTIES.

Each party acknowledges that this waiver is a material consideration in entering into transactions governed by these Terms.

Entire Agreement. These Terms, together with any policies, accepted quotes, and written agreements expressly incorporated by reference, constitute the agreement between the parties concerning the applicable transaction and supersede prior or contemporaneous communications concerning the same subject matter.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect to the fullest extent permitted by law.

No Waiver. Distriq’s failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment. Customer may not assign or transfer its rights or obligations under these Terms without Distriq’s prior written consent. Distriq may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or transfer of its business.

No Third-Party Beneficiaries. These Terms are solely for the benefit of Distriq and Customer and do not create rights or remedies in any other person or entity, except as expressly provided herein.

Electronic Communications and Signatures. Customer agrees that electronic communications, approvals, acknowledgments, orders, records, and signatures may be used in connection with transactions with Distriq and satisfy any requirement that such communications or agreements be in writing, to the extent permitted by applicable law.

Notices. Distriq may provide notices to Customer electronically, including through the email address associated with Customer’s account, through the platform, or by other reasonable means. Customer is responsible for maintaining current contact information. Formal notices to Distriq must be sent to the contact information stated in these Terms unless Distriq designates another address or method in writing.

Headings. Section headings are provided for convenience only and do not affect the interpretation of these Terms.

Distriq Distribution reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Updated Terms apply prospectively to use of the platform and orders submitted after the effective date of the updated Terms, unless otherwise required or permitted by law or expressly agreed in writing. We encourage you to review this page periodically.

If you have questions about these Terms and Conditions, please contact us:

Distriq Distribution
2600 S Telegraph Rd, Bloomfield Township, MI 48302
info@distriqdistribution.com
(248) 800-8315